Welcome to the online farmstand!
Welcome to Broadfork Garden Online Farmstand!
We ask all new members to carefully read the following document before becoming members of the farmstand.
Customizable "Weekly" Order (approximately $30 / Week)
Order gives you a weekly variety box of seasonal veggies, herbs and fruit, all grown locally. This order is fully customizable, so you are able to add and remove items from your box. An initial selection of approximately $30 worth of produce is made for you each week and placed in your shopping cart. If you do not modify the order, this is what you will receive and be charged for. If you do modify the order, you will be charged according to the amount of produce ordered. If you order only $10 worth that is the amount you will be charged. If you add extra items, you will be charged for each item added.
Customizable "Everyother Week" Order (approximately $15 / Week)
Order is exactly the same as the "Weekly" Order, except that this order is delivered once in every two weeks. This option is great for people who do not eat at home as often or simply need less food.
Payments: We use an web-based software program called Farmigo to process payment. With Farmigo, you have online access to your own account. We accept Paypal or credit card.
If you don't want to put down money upfront toward future orders, the "Debit on Delivery" option allows you to use your paypal account to automatically charge you the evening of each order delivered.
Autopay Option: We encourage all of our customers to sign up for automatic payment options that will pay your account in a timely fashion so that you never have a negative balance. This is not required though.
Manual Payment: If you prefer, you will still have the option to make renewal payments manually. If you choose this option, you will receive an email letting you know when it’s time to renew your balance.
Items Sold by Weight: For certain items that are sold by weight, due to their irregular sizes, the weight units per item in the webstore are approximate only. When we fill each order, we come as close as possible to the weight requested by the customer.
Communication: By agreeing to join, you are also agreeing to open and read email communications from us including:
Payment due emails: All billing issues regarding your account will be emailed to you, including start ups and notice of suspension of service.
Other: You may also receive specific emails announcing important changes to our service. Please read our emails as soon as you see them. Please add firstname.lastname@example.org to your address book to protect our communications from spam filters
Referral Credit and Vacations: If you can’t receive your box on a given week simply log in to your account and set a delivery hold. You will not be charged for the weeks you don't receive a delivery, and you can place a hold as often as you need to.
Order Requirements: Return the empty crate each week. Please do not keep a back-log of crates at home – return the empty one every time you pick up a full one. Your account will be charged $10 each time a crate is not returned, or returned broken. The empty crate must be on your doorstep, or in a similar obvious location the morning of your delivery day.
Suspension of service: If your account balance falls negative, you will receive an email asking you to make a payment. If you do not make a payment, we will do everything we can to get in touch with you before placing your account on hold. Please make an effort to keep your account current. The easiest way to do this is sign up for automatic payments, or "Debit on Delivery."
If your membership becomes inactive, your balance may be refunded and the account closed after a few months. Restarting is as easy as joining, just follow the same link.
Payment Assistance: HMO Rebate Programs. Several insurance companies offer rebates for CSA shares as part of their wellness programs! Head to https://www.csacoalitoin.org/affordability/health-insurance-rebates/ to learn important details about requesting your rebates.
Partner Shares Program and EBT. The partner Shares Program, a project of FairShare CSA Coalition, provides matching funds towards the cost of CSA shares for households on a low income. For more information contact FairShare at 608-226-0300 or visit https://www.csacoalition.org/affordability/partner-shares/
FairShair can also process EBT payments towards your CSA share!
Cancellation: To cancel your Broadfork Garden Farmstand subscription, email email@example.com. You are able to cancel your account at anytime and we will refund your current balance.
Contact: Bryan Case
7425 Old Sauk Rd. #304
Madison WI, 53717